Manager of Engagement Programs – City of Providence, RI

The City of Providence Department of Planning and Development is now hiring for a Manager of Engagement Programs. Position open until filled.

SALARY: $67,354 – $73,634
Non-Union Position

The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

SUMMARY: The Manager of Engagement Programs is accountable for the engagement, education, and empowerment of Providence residents through the creation, management, and growth of the Providence Community Planning Institute, Street Ambassadors program, and other community engagement methods. Working in cooperation with other divisions in the Department, the Manager of Engagement Programs will create content for, promote, seek grant funding for, and run community engagement programs including, but not limited to, the Providence Community Planning Institute, Street Ambassadors program, and other public meetings and charettes. The Manager of Engagement Programs will work with planners and directors in the Department of Planning and Development to ensure equitable engagement in planning projects and processes. This position reports to the Department Director or their designee and works closely with the Department’s division directors.


1. Create, manage, and grow a Community Planning Institute for the City of Providence to educate and empower community members representing a diverse group of neighborhoods and backgrounds through interactive courses in urban planning principles, concepts, and engagement methods. The program will focus on providing participants with the tools needed to actively engage with the planning process, engage other members of their communities, and make changes in their own neighborhoods.
2. Create, manage, and grow a Street Ambassadors program for the City of Providence that will engage and educate community members regarding upcoming planning projects and meetings through canvassing of businesses and residential neighborhoods, presence at neighborhood parks, and attendance at existing community events such as block parties, festivals, and farmers markets.
3. Build relationships and partnerships with neighborhood groups, non-profits, advocacy groups, and potential funding partners in order to ensure the establishment and continued growth of these engagement programs and others.
4. Create, manage, and grow other innovative community engagement programs and tools to further engage and educate community members in the work of the Department of Planning and Development and ensure broad inclusion and input in the Department’s work.
5. Advise and manage other complex community engagement processes that may be associated with planning projects or initiatives in coordination with planning staff and consultants.
6. Travel to community meetings and events throughout the City.
7. Collect, analyze, and present findings from community engagement programs and events back to community member and City staff
8. Other duties as assigned.


1. Bachelor’s degree from an accredited college or university in a related field with at least four years of progressively responsible experience in a position or positions conducting community engagement work with diverse communities; or any combination of experience and education that is substantially equivalent to the requirements above and below. . Master’s degree in a related field prefered
2. Must have a working knowledge of contemporary issues and concepts of planning in diverse urban communities including zoning, comprehensive planning, urban redevelopment, development review boards, transportation planning, housing, environmental planning, historic preservation, and other policy issues impacting urban communities.
3. Proven ability to create and maintain strong relationships with a diverse set of stakeholders such as residents, business owners, non-profit groups, government agencies, and elected officials, including the ability to apply appropriate strategies for effectively engaging difficult to reach and historically disenfranchised communities.
4. Ability to conceptualize, develop, and implement new community engagement programs and seek grant funding to support such programs.
5. Ability to coordinate and manage events, community meetings, and training sessions.
6. Ability to lead a project and team.
7. Ability to design and execute tools to gather community input such as surveys.
8. Ability to set up materials required for community engagement events such as folding tables and chairs.
9. Excellent public speaking ability.
10. Excellent organizational, written communication skills, and verbal communication skills.
11. Fluency in Spanish and ability to conduct meetings in Spanish highly desirable.
12. Must be able to work flexible hours which will include evenings and weekends to attend community meetings and special events.
13. Ability to use Microsoft Office applications including Word, Excel, Powerpoint, Outlook, and Teams as well as survey tools such as, but not limited to Survey Monkey and Google Forms.

For more information and to apply online, please visit