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CommuteWorks Coordinator, MASCO (Medical Academic and Scientific Community Organization)

MASCO (Medical Academic and Scientific Community Organization) is looking for a CommuteWorks Coordinator. The CommuteWorks Coordinator is responsible for all activities of the CommuteWorks transportation management association (TMA), operated by MASCO to facilitate non-single occupant vehicle trips to its member institutions in and around the Longwood Medical and Academic Area (LMA) of Boston. The CommuteWorks Coordinator works cooperatively with commuters and appropriate stakeholders from member institutions to develop, market, and administer programs that rely on the latest transportation demand management strategies to reduce single-occupant vehicle trips.

Essential Responsibilities

  • Coordinate the day-to-day activities of the CommuteWorks incentive programs (CommuteFit, Emergency Ride Home, CommuteSwap, Bicycling in the LMA, and Carpool & Vanpool subsidies) by processing individual registrations, communicating with participants and distributing program materials.
  • Design and distribute marketing materials to encourage participation in the CommuteWorks incentive programs, including use of social media outlets such as Twitter and Facebook.
  • Plan and host occasional events (e.g. CommuteFest, bicycle breakfasts, meetings for area employer transportation advisors, and/or speaker events) to inform LMA employees and students of potential travel options to driving alone, including public transit, ridesharing, bicycling, walking, and starting carpools or vanpools.
  • Promote employee and institution participation in the MassCommute Bicycle Challenge, the Excellence in Commuter Options Awards, and the Massachusetts Clean Air Challenge.
  • Participate in members’ employee orientations, benefits fairs and commuter information tables in an effort to promote CommuteWorks and transportation alternatives. This includes the preparation and public speaking of presentations for institutions, public agencies, and other audiences as appropriate.
  • Work with Senior Transportation Planner and Vice President to assess the effectiveness of incentive programs and develop new or improved programs as needed to further the TMA goal of reducing single occupancy vehicle trips in the LMA.
  • Provide commuting assistance to employees and students of LMA institutions and respond to all related requests for information.
  • Serve as Employee Transportation Advisor to MASCO employees.
  • Perform special projects and other duties as assigned.

Required Education, Experience, and Skills (unless otherwise noted)

  • Bachelor’s degree in a related field.
  • One to three years of related professional experience.
  • Marketing and/or transportation demand management and operations experience.
  • Proficiency in Microsoft Office 2010 software applications, including Excel, Word, PowerPoint and Outlook.
  • Strong verbal and written communication skills.
  • Excellent teamwork/leadership and interpersonal skills.
  • Resourceful problem solver with experience in internal/external customer relationships.
  • Comfortable and confident in meeting with new people.
  • Ability to convey complex instructions/concepts effectively.
  • Ability to work both independently and as part of a team.
  • Ability to manage multiple projects at once.
  • Ability and willingness to occasionally travel locally.
  • Ability and willingness to maintain confidentiality at every level.
  • Some knowledge of transportation, urban planning, sustainability, or an interest in these areas desired.

Compensation and Benefits
Compensation is competitive based on experience. MASCO offers a comprehensive benefits package, including medical and dental coverage, a monthly MBTA pass (up to $110) or free off-site parking, 3 weeks of vacation, 12 paid holidays, flexible spending accounts, tuition reimbursement, and a 401(k) retirement plan with a generous employer contribution.

Qualified and Interested?

Please submit your resume by email to hr@masco.harvard.edu. Include “CommuteWorks Coordinator” in the email subject header. Please also include your salary expectations.

About MASCO

MASCO is a non-profit organization dedicated to enhancing Boston’s Longwood Medical and Academic area for the benefit of those who live, work, study or receives care in the area. MASCO and its family of organizations offer a wide range of services including area planning and development, parking and transportation, collaborative purchasing, a call center and child care. For more information about MASCO, visit www.masco.org

MASCO is an Equal Opportunity Employer.

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